1. Agreement to these terms
By using certopartners.com or any application operated by Certo Partners LLC ("Certo Partners", "we", "us"), you agree to these terms. If you do not agree, do not use them.
2. Client agreements take precedence
Our client work is governed by a signed statement of work or master services agreement covering scope, fees, deliverables, ownership, warranties and confidentiality. Where such an agreement conflicts with these terms, that agreement controls. These terms fill the gaps and cover everyone else.
3. Use of this website
This site is informational. Nothing on it is an offer, a quote, or a binding commitment, and nothing on it is professional advice. You may read, link to and share it. You may not scrape it at a volume that degrades service, attempt to breach it, or misrepresent your affiliation with us.
4. Acceptable use of our applications
Where you access an application we operate, you agree not to:
- use it unlawfully, or to violate anyone's rights;
- attempt to access accounts, data or systems you are not authorized to reach;
- probe, scan or test security without our written permission;
- interfere with its operation or place unreasonable load on it;
- reverse engineer it except where that right cannot lawfully be excluded;
- resell or redistribute it without our written agreement.
We may suspend access that threatens the security, stability or lawful operation of a system, and we will tell the affected client when we do.
5. Accounts and authorizations
You are responsible for keeping your credentials secure and for activity under your account. Tell us promptly if you suspect unauthorized use.
Where you connect a third-party account — a Google account, for instance — you confirm you are entitled to do so and to grant the access requested. You may revoke that access at any time; see our Privacy Policy for how.
6. Intellectual property
The Certo Partners name, logo, this website and its contents are ours, or used with permission. These terms grant you no license to them beyond ordinary use of the site.
Ownership of software we build for a client is set by that client's agreement, not by this page.
7. Third-party services
Our applications rely on third-party platforms — among them Google, Microsoft Azure and Cloudflare. Their terms govern their services, their availability is outside our control, and we are not responsible for their acts or omissions. Links from this site to other sites are not endorsements.
8. Availability
We aim to keep things running but do not promise uninterrupted or error-free service on this website. Service levels for client applications, where they exist, live in the relevant client agreement.
9. Disclaimers
Except where a signed agreement says otherwise, this website and our applications are provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Analytical output — market scores, rankings, estimates and similar — is provided for information only. It is derived from third-party data that may be incomplete or out of date, and it is not a guarantee of any commercial outcome. Decisions you take on it are yours.
10. Limitation of liability
To the fullest extent permitted by law, Certo Partners is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from your use of this website or our applications.
Where liability cannot be excluded, our total liability is limited to the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred US dollars if you paid us nothing.
Nothing here excludes liability that cannot lawfully be excluded, including for fraud or willful misconduct.
11. Indemnification
You agree to indemnify Certo Partners against claims, losses and reasonable legal costs arising from your unlawful use of our website or applications, or your breach of these terms.
12. Termination
We may suspend or terminate access for breach of these terms. You may stop using our website and applications at any time. Sections that by their nature should survive — intellectual property, disclaimers, limitation of liability, indemnification — survive termination.
13. Changes to these terms
We may update these terms. The effective date at the top reflects the current version, and continued use after a change means you accept it. Material changes affecting an active client engagement are communicated directly.
14. Contact
Certo Partners LLC
[email protected]